This article answers common email‑related questions job seekers encounter when applying through Jobvite. It explains why confirmation emails may be delayed, how replies to automated messages are routed, and what to do if Jobvite emails land in your spam folder. It also provides guidance on managing notification preferences and updating your email address within your job seeker account.
Audience
Job Seekers
Email Q&A
Q. Why didn't I receive a confirmation email for my application?
A. Typically, confirmation emails are sent right away, though sometimes prospective employers have email settings in place that will cause a slight delay. If some time has passed and you have not received a confirmation message, please check your Spam or Junk folders.
Q. Can I reply directly to confirmation emails or other messages I receive? If so, who receives my reply?
A. You can reply directly to the application confirmation email, and your reply will be sent to the recruiter who is managing the job posting you have applied to.
Q. Why are my emails from Jobvite being sent to my spam folder?
A. Jobvite emails come from no-reply@jobvite-inc.com. Please add this email to your safe sender list. Password reset emails are also sent from no-reply@jobvite-inc.com.
Q. How do I stop getting notifications from Jobvite?
A. When you click on any link from a Jobvite email, there’s a menu item called Change Notifications. When you’re logged into Jobvite, go to https://hire.jobvite.com/Jobs/Notify.aspx, then to Preferences to change your notification settings.
Q. How do I change my email address with Jobvite?
A. To update your email address, log in to your Jobvite account and select the application you are looking to update. From there, use the New Message option to send a message to the recruiter with your updated email address.
