Dispositions for Rejected Offer

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Overview

You can require your recruiters to choose a reason (Disposition) when a candidate rejects an offer. This will enable you to identify why candidates are rejecting offers and refine your recruiting process over time.

Audience

Admins

Create a List of Dispositions

As a best practice, create an appropriate list of dispositions for recruiters to choose from.

Navigate to your user menu > ADMIN > ATS > Candidate Dispositions

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Click Add Disposition.

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When selecting a disposition for Offer Rejected, there will need to be options that are simply irrelevant when a recruiter has decided to reject a candidate. Some suggested dispositions for this purpose include:
  • Offer Rescinded
  • Compensation
  • Counter Offer/Competitor

NOTE: You must complete the above step before enabling the feature. If you don’t, recruiters will not have the option to properly disposition candidates.

The above suggestions may fit into a broader set of dispositions, including selections showing which party (the company or the candidate) decided to stop the process. Here is at least a representative sample of this concept:
  • Company Not Interested - Selected More Qualified Applicant
  • Company Not Interested - Does Not Meet Qualifications
  • Company Not Interested – Offer Rescinded
  • Company Not Interested – Closed Requisition
  • Applicant Not Interested – Compensation
  • Applicant Not Interested – Counter offer / Current Company
  • Applicant Not Interested – Counter offer / Competitor
  • Applicant Not Interested – Withdrew from consideration

NOTE: As you consider adding new dispositions or modifying your list, it is best practice not to delete any currently used dispositions, as any candidates attached to that disposition will then have a blank on their record. 

Name your Disposition, then click Save.

Enable Dispositions

Navigate to your user menu > ADMIN > ATS > View Candidate Settings

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Scroll to the bottom of the page and click Edit.

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Locate Require recruiters to provide a disposition when an offer is rejected by candidate and click Enabled

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Click Save.

NOTE: It is best practice not to delete any dispositions, as any candidates attached to that disposition will have a blank on their record. Additionally, if you change the name of a disposition, any candidate profile where this disposition was used will also update to reflect the new name. 
 
Agencies can view the Status (Rejected in the ATS will show as Not Selected to the agency); however, they will not see the disposition field for any applications.
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