Conditional Questions (Apply Workflow)

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*This feature is included in the Winter 2025 Release

Introduction

The Conditional Questions page in Evolve Recruitment Marketing (RM) aims to configure relationships between parent and child questions. Parent questions can be Boolean, Multiple-Choice/Single-Answer, Multiple Choice/Multiple Answer, or Multiple-Choice/Single-Answer Centralized list types. Child questions are shown based on the answer to the parent question and can be any type. Both parent and child questions can be configured to be required or optional.

Audience

Company Administrators 

Limitations and Restrictions

Please be aware of the following limitations and restrictions when creating conditional questions:

  • Conditional Questions are not currently supported on Language Workflow types.
  • Parent Questions cannot have more than 500 answers.
    • The page will not load or save properly.

Configuration

List Conditional Questions

Navigate to your user menu, then click Applications. 

User Menu.png

Select Apply, then click Conditional Questions.

Apply_Conditional Questions.png

The Conditional Questions page shows the following information:

  • Parent Question ID – This is the defined parent question. NOTE: If the question is language-aware, the locale will be shown in brackets beside the Parent Question ID.
  • Parent Question Text - The question text that is displayed to the candidate.
  • Parent Question Type - The type of previously defined conditional questions. NOTE: These were defined via the Apply Questions API or through create condition.
  • Edit – You can edit the question condition.
  • Delete – You can delete the question condition.

Conditional Questions page.png

Create Condition 

To create a condition, select an existing parent question using the search box.

condition search box.png

The parent questions are shown in the dropdown. NOTE: You can also use the search to find the question by ID. If you are using language-aware questions, the locale of the question will be displayed.

parent questions in drop down.png

Once you choose a parent question, click Create Condition.

create condition.png

The Edit Condition page will be displayed.

Edit Condition page.png

Edit Conditional Question

To edit a Conditional Question, follow the steps from Create Condition or click Edit next to the parent question.

Edit Condition.png

The Edit Conditional Question shows the following information:

  • Parent Question - The parent question is at the top. The first row allows you to make the parent question required or optional.
  • Parent Answer - A list of all available answers to the parent question is shown.
  • Child Question - For each answer, you can define a child question (or any type) and make that question required or optional.
  • Required toggle – Use this toggle to adjust whether a question is required.

Edit Condition page.png

Click Save.

Add Additional Child Questions for a Parent Answer

If you wish to add additional child questions to display based on Parent Answer, choose a parent question from the drop-down.

search parent question.png

Using the Required toggle, you can choose to make each question required or optional. NOTE: The required toggle must be adjusted here; you will not be able to configure this in the Add Conditional Question to an Apply Workflow Step.

required toggle.png

You can edit and add a subsequent child question for a parent answer by editing the conditional questions and adding a second question.

edit and add additional child question.png

Click Save.

Repeat this process until you have configured all the desired Child Questions for a given Parent Answer.

Delete Conditional Question

Navigate to your user menu, then click Applications. 

User Menu.png

Select Apply, then click Conditional Questions.

Apply_Conditional Questions.png

Click Delete next to the question you want to delete.

delete condition.png

Click OK to confirm you want to delete the question.

confirm delete.png

NOTE: If the conditional question is on any apply workflow step, you may not delete it. The error pop-up will display which apply workflow, and step have it in use. You must go to that apply workflow and step and remove the question.

delete error.png

Add Conditional Question to an Apply Workflow Step

Navigate to your user menu, then click Applications. 

User Menu.png

Select Apply, then click Workflows.

view apply workflows.png

Select a standard workflow.

choose workflow.png

Click Edit beside the Questions 1-3 step.

edit questions 1-3.png

Add the conditional question parent to the apply workflow step by clicking Add question.

add question.png

Choose the desired conditional question from the dropdown. The dropdown will show all questions not already configured to be answered on the current workflow (on the current page or other pages).

choose conditional question.png

You will see both the parent and the child questions added to the step. The child questions are in italics.

view parent and child questions.png

You can only remove the parent question from the workflow step. All child questions will also be removed.

remove parent question.png

You cannot change the required flag on the apply step (this is determined in the conditional question setup).

required box.png

Candidate Experience

When the candidate is on an apply workflow step with static questions (Welcome, Questions 1-3, Final), only the parent questions are shown to the user initially. The example below has three parent questions:

candidate experience.png

When the candidate answers a parent question, and the answer matches a configured child question, the child question will be shown. The child question will be required or not based on the configuration. The example below includes answers to 3 parent questions that have a configured child question:

candidate expereince_2.png

 

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