Introduction
The Email Unsubscribes page in Evolve Recruitment Marketing (RM) allows you to add, remove, and find unsubscribed email addresses. An email address on this list has an Unsubscribed status in Source/CRM and will not be considered a valid recipient for direct or mass emails. This means emails will not be sent to the email address.
Audience
Company Administrator
List of Email Unsubscribes
Navigate to your user menu, then click Applications.
Select the Campaigns dropdown, then click Email Unsubscribes.
The default view is a list of currently unsubscribed email addresses. These email addresses get onto this list in the following ways:
- The candidate clicked on an unsubscribe link in an email they received from Evolve RM.
- The candidate unsubscribed from emails through their candidate portal.
- The email address was added directly to the Email Unsubscribes page.
The Email Unsubscribes list shows the following:
- The email address.
- The date the unsubscribed message was recorded.
- Delete (to remove from the list).
Add Email
An email address can be added directly to the Email Unsubscribes list if requested by the candidate.
Click Add Email.
Enter the email address.
Click Save.
Repeat as needed for each email.
Delete Email address
An email address can be removed from the Email Unsubscribe list if requested by the candidate. Click Delete beside the email address you want to remove.
Click OK to confirm you want to delete the email address.
The email address is removed from the Email Unsubscribes list.
Repeat as needed for each email.
Search for Email Address
You can search for an email address in the Email Unsubscribe list.
Click Refine.
You can enter all or part of the email address in the Email text box.
Click Filter to see the list of emails that start with the value you entered.
Click Clear to remove the filter value.