CRM Source Mapping

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CRM Source Mapping helps maintain consistent candidate source data between Recruitment Marketing (RM) and Jobvite ATS. Instead of manually tracking and linking sources, risking mismatches or data loss, you can easily map new Jobvite ATS sources to their corresponding CRM entries using a simple drop-down. And if the correct source doesn’t exist yet, you can create one on the spot.

Audience

Evolve RM:

Evolve ATS:

Default Mapping in RM

When an ATS source is automatically mapped to a CRM source, the mapping is added to an RM mapping group identified as default. The company administrator can change the default mapping group if needed.

If you need to change the default mapping group in RM, navigate to your user menu > Applications.  

User Menu.png

Select Jobs from the menu on the left side of your screen, then click Mapping Groups.

Jobs.png

Click Set Default next to the mapping group you want to set as default.

Set default mapping group.png

The new default mapping group is set.

Sources Configuration in Jobvite ATS

In Jobvite ATS, navigate to your user menu, then select Admin.

Cropped admin menu.png

Click Configurations.

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Click View Sources.

view sources.png

Click Add Candidate Source.

Add candidate source.png

On the Add Source Type pop-up, you must select a CRM Source Mapping option to map the custom Jobvite ATS source in the default mapping group.  

CRM source mapping options.png

If a corresponding CRM source is available, you can select it from the Select CRM Source drop-down.

select existing source.png

When the action is saved, the ATS source is mapped to the selected CRM source in the default mapping group with the scope=Both (i.e., the mapping applies to candidates going to ATS or coming from ATS).

ATS source mapping back to RM.png

If no corresponding CRM source is available yet, you can select the Create CRM Source option, choose the type of the new CRM Source, and proceed with setting up the ATS source.

create CRM source.png

When the ATS source is saved, a custom CRM Source with the same name is created in RM and mapped to the ATS source in the default mapping group with the scope=Both.

Mapping back to RM.png

If you delete a custom source in Jobvite ATS, the corresponding mapping with scope=Both is deleted from the default mapping group.

Create Job Link in Jobvite ATS

Navigate to Requisitions, then select the desired Requisition.

select req.png

NOTE: The requisition must be marked as Open, External, and the Publishing Options must be set to Career Sites (External and Internal) within the requisition for this feature to work.

Click Create Job Board Link.

create job board link.png

On the Create Job Linked pop-up, if you choose Create New Source, you must select a CRM Source to map the new job link source within the default mapping group.

create new source.png

If the corresponding CRM source is available, you can select it from the Select CRM Source drop-down.

create job board link_select CRM source.png

When the action is saved, the job link source is mapped to the selected CRM source in the default mapping group with the scope=Both.

job board link_mapping back to RM.png

If no corresponding CRM source is available yet, you can select Create CRM Source and proceed with setting up the ATS source. NOTE: You do not need to choose a source type; the default type for job board links is Job Board.

create job board link_create CRM source.png

When the ATS source is saved, a custom CRM Source with the same name and type Job Board is created in RM and mapped to the ATS source in the default mapping group with the scope=Both.

create job board link_create new source_mapping to RM.png

FAQs

If you are using Jobvite Publisher and an RM career site, it is expected to see multiple sources on the candidate profile. The sources will include:

  • Referenced the candidate's name.
  • The employee referrer's name.
  • Employee Referral or Employee Publisher source with the referrer's employee ID or email.

Example Jobvite ATS candidate source:

ATS candidate source.png

Example RM candidate source:

RM candidate source.png

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