In Jobvite ATS, the HireRight integration allows recruiters and hiring managers to initiate and track background checks directly from a candidate’s profile. This article explains the prerequisites, how to authorize HireRight, and the steps to perform and review background checks within Jobvite ATS.
Audience
Recruiters and Hiring Managers
Prerequisites
Before running background checks, your company’s HireRight integration must be configured. See Configure the HireRight Integration for setup instructions.
Authorize HireRight in Authorized Apps
NOTE: Each user who will conduct or view background checks must complete the steps below.
Navigate to your user menu, then click My Account.
Select Authorized Apps, then click Connect next to HireRight.
On the HireRight Account pop-up, enter your User Reference ID. NOTE: This is typically your email.
Click Save.
Performing Background Checks with HireRight
Navigate to the Candidates tab, then select a candidate.
From the candidate profile, click the Workflow Step drop-down, then select Background Check – HireRight.
Select the Workflow tab.
Scroll down to the Background Check – HireRight workflow step and click Start Background Check. NOTE: Only users with HireRight Credentials will have the Start button.
This will launch the HireRight Dashboard in a new tab. From here, you can select a background check package from the predefined list. The candidate’s information will pre-fill the form. If any details are missing, you’ll be prompted to complete them.
The candidate's information from Jobvite will pre-fill the background check form. If any information is missing, you will be prompted to complete it before continuing. Refer to the Field Mapping section for a list of data transmitted to HireRight.
Once the background check is completed, in Jobvite, navigate to the candidate profile > Workflow tab.
Scroll down to the Background Check – HireRight workflow. The Status and Background Check initiated date will be displayed. NOTE: You might need to click the + next to the workflow state name to expand the workflow step details.
Additionally, you will have the ability to view the background check report by clicking Access background check Report. This will open the full HireRight report in a new browser tab. NOTE: This option will only be displayed if the status is 'Pending' or 'Complete'.
Field Mapping
Every time you initiate a background check, Jobvite sends the following information to HireRight to pre-populate the background check form.