Dispositions When an Offer is Rejected by a Candidate

You can now require your recruiters to choose a reason (a disposition) when a candidate rejects an offer; this will give you the ability to analyze why candidates are rejecting offers so that you can improve your recruiting process over time.

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As a best practice, first create the appropriate list of dispositions for recruiters to choose from under Admin > Hire > Candidate Dispositions.  When selecting a disposition for Offer Rejected, there will need to be options that simply are not relevant when a recruiter has made the decision to reject a candidate. Some suggested dispositions for this purpose include:
  • Offer Rescinded
  • Compensation
  • Counter Offer/Competitor 
Note: You must complete the above step first before you enable the feature. If you don’t, then recruiters will not have the options they need to properly disposition candidates.

The above suggestions may fit into a broader set of dispositions that include selections that give the opportunity to show which party (the company or the candidate) decided to stop the process.  Here is at least a representative sample of this concept:
  • Company Not Interested - Selected More Qualified Applicant
  • Company Not Interested - Does Not Meet Qualifications
  • Company Not Interested – Offer Rescinded
  • Company Not Interested – Closed Requisition

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  • Applicant Not Interested – Compensation
  • Applicant Not Interested – Counter offer / Current Company
  • Applicant Not Interested – Counter offer / Competitor
  • Applicant Not Interested – Withdrew from consideration

Please Note: As you consider adding new dispositions or in any way modifying your list, it is best practice to not delete any currently used dispositions, as any candidates attached to that disposition will then have a blank on their record. 

Next, to enable the feature, go to More > Admin > Hire > Candidate Settings. Scroll to the very bottom of the page, where you'll find the setting Require recruiters to provide a disposition when an offer is rejected by the candidate.
 
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Click Enabled and Save to enable the feature.

Please Note: It is best practice to not delete any dispositions, as any candidates attached to that disposition will then have a blank on their record. 

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