Overview
Communicating effectively as a team with your candidates is a vital function in your hiring process. Evolve ATS has system settings to help optimize your communications, as well as the opportunity to create and maintain a wide variety of templates to effectively communicate to candidate groups or consistently communicate with individuals.
Audience
Admin
Email Templates
Evolve ATS offers a variety of system (email) templates designed to help you communicate with all the parties who participate in the hiring process, including employees, agents, hiring managers, candidates, and more.
These templates can be found by navigating to your user menu > Admin > Communication.
Click any email template to open it.
Click the arrow on the desired template to expand the details.
When you see Add New Template, you can create alternate versions of the message – because the message is selected and sent by an end user who can decide which template/version to use.
When Add New Template is unavailable, it indicates that an event triggers this message, and there is no human selection process involved; therefore, the only option you have is to edit the single (default) template.
NOTE: If you have additional language packs with Evolve, there will be different versions for each separate language, which can be edited separately. The version (language) sent when the message is triggered will depend upon the Language of Automatic Emails [JP1] selection in the associated requisition.
Add / Edit Template
Click Add New Template or Edit under the desired email template.
Drag and drop the desired field from the Add Template Fields list into the Template Editor – Subject or Message.
NOTE: Certain links in the default message versions (such as a unique link for an evaluation form) should not be removed from the original message or a copy.
Click Save.