Overview
Each Jobvite (Evolve) account has access to two unique environments:
- Production - A working environment with all live data.
- Staging - A separate “testing” environment.
A staging environment allows you to test account configuration, new workflows, integrations, and more. Also, Jobvite users can help in beta testing new functionality and product enhancements before they are released in production.
Audience
All users
Access Staging Environment
Navigate to app.jvistg2.com and sign in using your Jobvite login credentials.
If you experience any login issues, then please complete the following:
- Ask your Named Support Contact to submit a Help Center ticket requesting your email be added to the staging “safelist”.
- Once your email is safelisted, if an account has not already been created, a user with the HR role must create a profile for you in Staging.
- You will receive an email asking you to register your account. Once registered, you can now sign in.
FAQ
Q. Is my staging environment the same as a sandbox?
A. Your staging environment is not a sandbox environment that mirrors your production environment. No action taken in your staging environment will carry over to your production environment.
Q. How often does my staging account refresh with data from production?
A. The staging environment refreshes with new data from your production environment at approximately six-week intervals. The refresh will typically occur over a weekend, beginning on Friday evening PST and completing by Sunday afternoon PST. Any changes made in staging will be lost every time there is a database refresh. A refresh resets everything to how your production environment is currently set up. Please view the status page for more information on the next scheduled staging refresh.
If you are running longer-term testing in staging, then complete the required configuration in production first so this gets transferred to staging when a refresh takes place.
Q. Can I send emails from my staging environment?
A. No communication is sent from staging. If there is a compelling purpose for sending emails from your staging environment, we can temporarily enable this. Please submit a ticket via the Help Center.
Q. Is there a Service Level Agreement for my staging environment?
A. There is no Service Level Agreement for your complimentary staging environment. As the Evolve team works to maintain the staging platform, it may be unavailable at any time without notice.